Last updated: January 2025
Welcome to Creatyvot WhatsApp CRM. These Terms and Conditions ("Terms") govern your use of our WhatsApp CRM platform and services. By accessing or using our services, you agree to be bound by these Terms.
"Service" refers to the Creatyvot WhatsApp CRM platform and related services.
"User" refers to any individual or entity using our Service.
"Content" refers to any messages, data, or information transmitted through our Service.
Creatyvot WhatsApp CRM provides a customer relationship management platform that integrates with WhatsApp Business API to help businesses manage customer communications, automate responses, and streamline customer service operations.
Our Service includes features such as message management, contact management, automation workflows, analytics, and integration capabilities.
• You must comply with all applicable laws and regulations
• You are responsible for maintaining the security of your account
• You must not use the Service for illegal or unauthorized purposes
• You must respect WhatsApp's policies and guidelines
• You are responsible for the content you send through our Service
Our Service integrates with WhatsApp Business API and must comply with WhatsApp's Business Solution Provider (BSP) terms and policies.
• All messages must comply with WhatsApp's messaging policies
• Users must obtain proper consent for marketing messages
• Users must respect opt-out requests
• Users must not send spam or unsolicited messages
We are committed to protecting your privacy and handling data in accordance with applicable data protection laws.
For detailed information about how we collect, use, and protect your data, please refer to our Privacy Policy.
• Subscription fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as specified in our refund policy
• We reserve the right to change pricing with 30 days notice
• Failure to pay may result in service suspension or termination
The Service and its original content, features, and functionality are owned by Creatyvot and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
Users retain ownership of their content but grant us a license to use it for service provision and improvement.
In no event shall Creatyvot be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.
We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms.
Upon termination, your right to use the Service will cease immediately, and we may delete your account and data.
We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the new Terms.
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.
If you have any questions about these Terms and Conditions, please contact us: